SodaBurn shipping, returns and support

Delivery, step by step

Orders placed through sodaburny.com are picked and packed within 1 business day at our US warehouse. Transit takes 5 to 7 business days by tracked carrier service anywhere in the United States, and the tracking link is emailed to you the moment the label prints. US shipping is free on the 3-bottle and 6-bottle packages; the 2-bottle package shows its carrier-calculated fee at checkout before payment.

If tracking has not moved for several days, allow 2 business days beyond the 7-day window, then get in touch with your order number. A stalled parcel gets a carrier trace; a confirmed-lost one gets reshipped or refunded, whichever you prefer.

Returns in four moves

1. Contact support within 60 days of delivery with your order number.
2. Receive your return authorization and the warehouse address by email.
3. Post back all bottles, opened ones included; return postage is on you.
4. The refund lands on your original card within 5 to 10 business days of the return being logged. Full terms sit in the refund policy.

Write to us

Your name Your email Message Send via your email app

This form opens your own email client; nothing is stored on this site. Back to the Soda Burn Official Site. Last updated: August 2026